Tests your level of English: reading, listening, grammar, writing and speaking.
Situations with four possible actions. Choose the most and the least effective.
Safety, first aid, security, operations and service.
Money, times, quantities, tables and charts.
Read a short text and judge what it says.
Choosing what to say and how to say it.
Complaints, pressure and refusals, handled well.
A profile of how you work. No right or wrong answers.
