Verbal Reasoning, Under Time Pressure

Verbal Reasoning Under Time Pressure 1

Opens with: Company policy 6.1, annual leave. Requests for leave in the peak period from 1 June to 15 Septe…

12 min · 24 questions Start

Verbal Reasoning Under Time Pressure 2

Opens with: Customer reply. We are sorry that your flight was cancelled. You are entitled to a full refund…

12 min · 23 questions Start

Verbal Reasoning Under Time Pressure 3

Opens with: Customer email. Thank you for contacting us about your delayed bag. We have located it at Gatwi…

12 min · 20 questions Start

Verbal Reasoning Under Time Pressure 4

Opens with: Staff notice, subsistence allowances. From 1 October the overnight allowance for European layov…

12 min · 20 questions Start

Verbal Reasoning Under Time Pressure 5

Opens with: Service brief, water and waste. Potable water is uplifted at the base station on the first and…

12 min · 20 questions Start

Verbal Reasoning Under Time Pressure 6

Opens with: Ground operations instruction, fuelling. Fuelling with passengers on board requires the seatbel…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 7

Opens with: Staff communication, punctuality campaign. The on time performance of the fleet in June was 78…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 8

Opens with: Safety bulletin 55, turbulence injuries. Of the cabin injuries recorded across the fleet in the…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 9

Opens with: Notice to all crew, base facilities. The crew car park barrier now reads the staff identity car…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 10

Opens with: Customer reply. Unfortunately the item you left on board has not been handed in to lost propert…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 11

Opens with: Staff communication, cabin crew survey results. Of the 1,240 crew invited to reply, 712 did so.…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 12

Opens with: Bulletin: seat 3A is out of service and must stay empty. Statement: No passenger may sit in sea…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 13

Opens with: Office notice. Recycling bins for paper, glass, and plastic are now provided on every floor. Ge…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 14

Opens with: Roster note: bids close on Friday at 12:00. Statement: Bids close on Friday at midnight.

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 15

Opens with: Company policy 9.6. Uniform shoes must be plain black with a heel no higher than four centimetr…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 16

Opens with: Notice, staff canteen at the south base. The canteen moves to the ground floor of the operation…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 17

Opens with: Notice to staff. Visitors must sign in at reception and wear a visitor badge at all times while…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 18

Opens with: Bulletin: crew sign the cabin log after every sector. Statement: The cabin log is signed once a…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 19

Opens with: Rostering rule 21, positioning. Positioning as a passenger to or from a duty counts as duty tim…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 20

Opens with: Company policy 9.7, disruption allowances. Where a duty ends at a place other than the base of…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 21

Opens with: Office notice. The fire alarm will be tested at 11 am on Thursday. No evacuation is required du…

12 min · 19 questions Start

Verbal Reasoning Under Time Pressure 22

Opens with: Customer email. We have upgraded you to a window seat at no extra charge as a gesture of goodwi…

12 min · 19 questions Start