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Verbal Reasoning, Standard

Identifies candidates who read a workplace document accurately and separate what it states from what they assume, which is what stops a misread notice becoming an incident.

22 tests to choose from. They cover the same ground, so any one of them works.

Verbal Reasoning Standard 1

Opens with: Staff communication, uniform supplier. From 1 December uniform items will be ordered through a…

12 min · 24 questions Start

Verbal Reasoning Standard 2

Opens with: Roster change: three additional Lisbon rotations have been added to the August schedule. Crew a…

12 min · 23 questions Start

Verbal Reasoning Standard 3

Opens with: Memo: from next week, the crew shuttle to the terminal will depart from stand C rather than sta…

12 min · 20 questions Start

Verbal Reasoning Standard 4

Opens with: Company policy 2.9, social media and conduct. Crew must not publish photographs taken inside th…

12 min · 20 questions Start

Verbal Reasoning Standard 5

Opens with: Reply to a customer, reference 40219. Thank you for writing about the delay to your flight of 1…

12 min · 20 questions Start

Verbal Reasoning Standard 6

Opens with: Safety bulletin 55, turbulence injuries. Of the cabin injuries recorded across the fleet in the…

12 min · 19 questions Start

Verbal Reasoning Standard 7

Opens with: Turnaround instruction, hold baggage reconciliation. A bag is carried only where the passenger…

12 min · 19 questions Start

Verbal Reasoning Standard 8

Opens with: Notice: the crew briefing starts at 05:40 and lasts 20 minutes. Statement: The briefing ends at…

12 min · 19 questions Start

Verbal Reasoning Standard 9

Opens with: Rostering rule 8, duty limits. A duty beginning between 06:00 and 13:29 may run for thirteen ho…

12 min · 19 questions Start

Verbal Reasoning Standard 10

Opens with: Catering note. A hot vegetarian option and a chicken option are offered on the main service. Wh…

12 min · 19 questions Start

Verbal Reasoning Standard 11

Opens with: Service brief, business cabin. The welcome drink is offered before the doors close and is clear…

12 min · 19 questions Start

Verbal Reasoning Standard 12

Opens with: Ground operations bulletin, stand allocation. Stands 201 to 214 are served by air bridges and s…

12 min · 19 questions Start

Verbal Reasoning Standard 13

Opens with: Ground operations instruction, fuelling. Fuelling with passengers on board requires the seatbel…

12 min · 19 questions Start

Verbal Reasoning Standard 14

Opens with: Notice: the uniform coat is optional in summer and required in winter. Statement: The coat is r…

12 min · 19 questions Start

Verbal Reasoning Standard 15

Opens with: Bulletin: the new safety card is in every seat pocket. Statement: The new card is easier to rea…

12 min · 19 questions Start

Verbal Reasoning Standard 16

Opens with: Safety bulletin 44, cabin smoke. Where smoke is seen in the cabin, the crew member who sees it…

12 min · 19 questions Start

Verbal Reasoning Standard 17

Opens with: Company policy 7.2. Compassionate leave of up to five days is available following the death of…

12 min · 19 questions Start

Verbal Reasoning Standard 18

Opens with: Service brief, night sector to Larnaca. The full bar service is offered after take-off and a se…

12 min · 19 questions Start

Verbal Reasoning Standard 19

Opens with: Notice, crew locker allocation at the north base. Lockers are allocated for twelve months and a…

12 min · 19 questions Start

Verbal Reasoning Standard 20

Opens with: Company policy 6.1, annual leave. Requests for leave in the peak period from 1 June to 15 Septe…

12 min · 19 questions Start

Verbal Reasoning Standard 21

Opens with: Notice, staff shuttle to the long stay car park. The shuttle runs every twelve minutes from 04:…

12 min · 19 questions Start

Verbal Reasoning Standard 22

Opens with: Service note: only cards are accepted on board. Statement: Cash is not accepted on board.

12 min · 19 questions Start